A global loyalty program benchmarking program will launch in September. Sponsored by Epsilon and Customer Strategy Network and administered by Loyalty Science Lab it will give program managers across multiple categories and countries to assess how their own loyalty programs stack up against their industry peers and then optimise their programs. Questions relate to financial, member and program health and comparisons will be made against metrics such as burn and breakage rates, member activity and program satisfaction. Message us for details if you'd like to be included.